Welcome to the Dealer.com family! Whether you’re a current client, an automotive marketing manager, or an automotive digital marketing manager, we know your drive for excellence never takes a pit stop. That’s why we’ve tailored our customer support services to ensure you get the best out of Dealer.com. Here are three convenient ways to connect with our experts and elevate your auto dealership marketing experience.
1. Call Our Supportive Customer Care Team
Sometimes, there’s just no substitute for a good old-fashioned chat. When you need immediate assistance, our top-notch customer care team is just a phone call away. Dial 1-888-895-2994 to speak directly with one of our friendly and knowledgeable representatives. Whether it’s a quick question or a complicated issue, we’re here to help you roll up your sleeves and get things back on track.
Why call us?
- Immediate Resolution: Many issues can be resolved in just one call.
- Expert Advice: Our team is well-versed in auto dealership marketing and automotive digital marketing.
- Friendly Service: We pride ourselves on our positive and professional demeanor.
What our clients are saying:
“Fast, friendly, knowledgeable, good communication, and done right the first time!”
“VERY helpful and went above and beyond with a problem I had and it was not a dealer.com related issue. She went out of her way to assist me in the right direction of who would be able to help me.”
2. Fill Out the Dealer.com Support Request Form
Prefer to go the digital route? No problem! Our support request form is designed for your convenience. Simply visit this link and fill out the form with your details and specific needs. One of our experts will get back to you promptly with a solution tailored just for you.
Why use the support request form?
- Detailed Documentation: Provide all necessary details upfront, which helps us diagnose and fix the issue efficiently.
- Trackable Requests: Keep a record of your inquiries and the responses for future reference.
- Convenient Access: Submit your request anytime, anywhere.
What our clients are saying:
“Dan is now my go-to guy! He has been an incredible help to me with regards to an inventory/photo case that we have just resolved. Very friendly and knowledgeable! Thanks to DDC and Dan!”
3. Email Us at support@dealer.com
For those who prefer typing out their issues or questions, emailing us at support@dealer.com is a fantastic option. Whether it’s a minor glitch or a major inquiry, sending an email allows you to detail your concerns thoroughly. Our team of experts is always ready to dive into your message and provide you with the insights you need.
Why email us?
- Comprehensive Responses: Receive well-thought-out solutions and advice.
- Documentation: Keep a record of your communication for future reference.
- Flexible Timing: Email us at your convenience, and we’ll get back to you as soon as possible.
Our Commitment to Customer Success
We don’t just talk the talk; we walk the walk. At Dealer.com, we’re committed to ensuring your success and satisfaction. Our stats speak for themselves:
- 80% of all cases are resolved within 48 hours.
- 97% consumer satisfaction with our call centers.
Real-world impact:
Our clients consistently praise our timely, effective, and friendly support. These interactions often turn challenges into opportunities, helping you maintain the smooth operation of your automotive dealership websites and enhancing your automotive SEO services.
Why Dealer.com?
Dealer.com isn’t just another platform; it’s your partner in navigating the complex world of auto dealership marketing and car dealership advertising. We understand the unique challenges you face and are here to offer support every step of the way, making sure you’re always equipped to steer towards success.
By providing multiple channels of communication, we ensure you can reach us in the way that’s most convenient for you. Our goal is to empower you with the tools and support needed to excel in your marketing efforts and maintain a competitive edge in the automotive industry.
So, whether you prefer to call, email, or fill out our support form, know that Dealer.com has your back. Ready to experience unparalleled support? Reach out to us today!
Unlock the full potential of your automotive digital marketing with Dealer.com. With our dedicated support team and a suite of powerful tools, you’re never alone on the road to success. Let’s drive excellence together.