Digital retailing may have a long way to go before it is the industry standard, but with the popularity of online retailers like Amazon, dealers need to be aware of the changes that need to take place. Today, Jim speaks with Andy MacLeay, director of digital marketing for dealer.com to discuss the latest digital retail trends in automotive. This November marks the 20th anniversary for Dealer.com, which has grown and evolved as a major player in the automotive market with a network of more than 13,000 dealers.